Privacy Policy
When you place an order through the website, you are required to select a method of payment. Otantik Home is not interested in your debit/credit card information nor do store any of your debit/credit information, since orders could be paid at the door directly to Otantik Home through cash on delivery method of payment. Online debit/ credit card payment is also an option and for payment method. For transactions with online debit/credit cards, we transmit your entire card information to the appropriate debit/credit card company in an encrypted format with globally accepted rules and applications during order processing. Upon your choice, we keep a part of your card information in an encrypted format, taking precaution to maintain physical, electronic and procedural safeguards over your credit card information.
We may disclose your information to our staff and to third parties involved in the delivery of your order, and the analysis and support of your use of the website. We may disclose your information if necessary to protect our legal rights if the information relates to actual or threatened harmful conduct, or we have good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on us or (2) to protect and defend our property or other rights, the users of the website or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk protection
We may disclose PII:
To our third-party service providers who provide services such as
website hosting, data analysis, payment processing, order fulfillment,
infrastructure provision, IT services, customer service, e-mail delivery
services, credit card processing, and other similar services to enable
them to provide services.
As required to fulfill your purchase (e.g., to our staff to enable them to fulfill your order).
To identify you to any person to whom you send messages regarding Site-related content through the Site.
To third parties sponsors of Promotions (irrespective of whether such
Promotions are hosted by us), or otherwise in accordance with the rules
applicable to such Promotion. You should carefully review the rules, if
any, of each Promotion in which you participate, as they may contain
additional important information about a sponsor’s or other third
parties use of your PII. To the extent that the terms and conditions of
such rules concerning the treatment of your PII conflict with this
Privacy Policy, the terms and conditions of such rules shall control.
To an affiliate or other third party in the event of any reorganization,
merger, sale, joint venture, assignment, transfer, or other disposition
of all or any portion of our business, assets, or stock (including
without limitation in connection with any bankruptcy or similar
proceedings). as we believe to be appropriate: (a) under applicable law
including laws outside your country of residence; (b) to comply with
legal process; (c) to respond to requests from public and government
authorities including public and government authorities outside your
country of residence; (d) to enforce our terms and conditions; (e) to
protect our operations or those of any of our affiliates; (f) to protect
our rights, privacy, safety or property, and/or that of our affiliates,
you or others; and (g) to permit us to pursue available remedies or
limit the damages that we may sustain.
It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time we may send you details of products, services, discounts, promotions and campaigns, which we think, may be of interest to you. We may send you marketing communications with your consent. If at any time you do not wish to receive these details and wish to unsubscribe from marketing communications, contact us via e-mail or log onto your account to change your relevant settings from my account link on the user main page.
We don’t sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. If you do not want to receive marketing communications from us via e-mail or participate in our ad-customization programs, simply communicate your preference to us via e-mail or log onto your account at website to change your relevant settings from my account link on the user main page
As you browse our website, we gather navigational and click stream data that shows which pages you have websited, what kind of features you have used or how long you have stayed on a particular page, etc. This information will not reveal your identity or be linked to you personally. We use this information to complete, support, and analyze your purchases from us; to facilitate and improve your use of the website; to comply with any requirements of the law; to serve, or have a third party serve specialized or relevant advertising content and/or recommendations to you on the website or on a third party’s website and for internal purposes. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the analysis and support of your use of the website
Personal information required during the order process includes name, address, phone number, email address as well as recipient details, and other similar information used to identify you and complete an order. Personal information collected at our site will be shared with our staff when processing your order. We have an agreement with all of our staff, restricting disclosure or further processing of personal information provided to them by us. Your personal information will be used to notify you of your order status. Personal information will not be shared with any of our business partners or affiliates without your permission. It is treated as confidential, and will not be disclosed to outside parties unless compelled by applicable legislation. We only send marketing emails to those people who have specifically requested to receive this information
Otantik Home may collect the following information from users of our
site: first name, last name, street address, area and city, phone and
contact numbers, e-mail address, GPS location (mobile site)
(collectively, “Personally Identifiable Information” or “PII”).
In addition, Otantik Home may collect information regarding Otantik Home
account holders’ past Otantik Home orders, customer service inquiries,
and certain social networking preferences (e.g. pages you “Like” or
“Recommend”).
Otantik Home also uses web analytics software to track and analyze
traffic on the site in connection with Otantik Home advertising and
promotion of Otantik Home services. Otantik Home may publish these
statistics or share them with third parties without including PII.
Non-Personally Identifiable Information (or “Non-PII”) is aggregated
information, demographic information and any other information that does
not reveal your specific identity. We and our third-party service
providers may collect non-PII from you, including your MAC address, your
computer type, screen resolution, OS version, Internet browser and
demographic data, for example your location, gender and date of birth
and we may aggregate PII in a manner such that the end-product does not
personally identify you or any other user of the Site, for example, by
using PII to calculate the percentage of our users who have a particular
telephone area code. We and our third-party service providers may also
use cookies, pixel tags, web beacons, and other similar technologies to
better serve you with more tailored information and facilitate your
ongoing use of our Site. If you do not want information collected
through the use of cookies, there is a simple procedure in most browsers
that allows you to decline the use of cookies. To learn more about
cookies, please visit http://www.allaboutcookies.org/.
IP Addresses are the Internet Protocol addresses of the computers that
you are using. Your IP Address is automatically assigned to the computer
that you are using by your Internet Service Provider (ISP). This number
is identified and logged automatically in our server log files whenever
users visit the Site, along with the time(s) of such visit(s) and the
page(s) that were visited. Collecting IP Addresses is standard practice
on the Internet and is done automatically by many websites
Otantik Home may change this Privacy Policy at any time by posting a new version on this page or on a successor page. The new version will become effective on the posting date, which will be listed at the top of the page as the effective date.
Our website has secure pages to collect user information and most critical data is stored in encrypted form. We use various technical and management practices to help protect the confidentiality, security, and integrity of data stored on our system. Our servers use Secure Sockets Layer (SSL) and encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, Firefox, Safari and Chrome.
We use reasonable organizational, technical and administrative measures to protect PII under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us sensitive information through email. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with the “Contacting Us” section below (note that if you choose to notify us via physical mail, this will delay the time it takes for us to respond to the problem).
Otantik Home uses PII to create users’ Otantik Home accounts, to
communicate with users about Otantik Home services, to offer users
additional services, promotions and special offers and to charge for
purchases made through Otantik Home. Users may affirmatively opt-out of
receiving promotional communications from Otantik Home by visiting
www.Otantik-Home.com. Personal account page and providing Otantik Home
with their e-mail address via the opt-out link. Otantik Home may also
use PII to enforce Otantik Home terms of use and service.
Otantik Home uses cookies to remember users on the site and to enhance
users’ experience on the site. For example, when users with Otantik Home
accounts return to the site, cookies identify those users and allow the
site to provide certain user-specific information such as Otantik Home
login information, choice of website language and country selection in
addition to any other information we might collect in the future.
Otantik Home does not sell the information it collects to third parties.
Otantik Home shares collected PII to third-party vendors and service
providers with whom Otantik Home works to provide application
programming interfaces (“APIs”) and other functions for the site in
connection with the delivery of Otantik Home services. Otantik Home may
disclose PII to third parties such as attorneys, collection agencies,
tribunals or law enforcement authorities pursuant to valid requests in
connection with alleged violations of Otantik Home terms of use and
service or other alleged contract violations, infringement or similar
harm to persons or property.
User generated content posted through the site such as service/product
reviews and certain social networking preferences (e.g. pages you “Like”
or “Recommend”) may be viewed by the general public. Accordingly,
Otantik Home cannot ensure the privacy of any PII included in such user
generated content.
Non-Personally Identifiable Information. Because Non-PII does not
personally identify you, we may use such information for any purpose. In
addition, we reserve the right to share such Non PII, which does not
personally identify you, with our affiliates and with other third
parties, for any purpose. In some instances, we may combine Non-PII with
PII (such as combining your name with your geographical location). If
we do combine any Non-PII with PII, the combined information will be
treated by us as PII hereunder as long as it is so combined. IP
Addresses. We use IP addresses for purposes such as calculating site
usage levels, helping diagnose server problems, and administering the
site. We may also use and disclose IP Addresses for all the purposes for
which we use and disclose PII. Please note that we treat IP Addresses,
server log files and related information as Non-PII, except where we are
required to do otherwise under applicable law
These companies may employ cookies and action tags to measure advertising effectiveness. They may also use this technology to serve specialized or relevant advertising content and/or recommendations to you on the website or on their websites. Any information that these third parties collect via cookies and action tags is completely anonymous and does not contain any personal contact information.
To register for an account, we require you to supply us with your email address, or other information needed to contact you online and over the phone. We use your e-mail address and other contact information you provide us with to confirm your order and to communicate with you in case of an order problem, so one cannot register without an e-mail address. If you supply us with your email address, you may later access it, update it, modify it and delete any inaccuracies by accessing your account through my account information link on the user main page. You may also choose simply not to provide us with your email address; however, you will not be able to register on the website and place orders. We communicate part of your contact information (name, surname, order delivery address, and phone number) to our staff and to third parties involved in the delivery of your order or the analysis and support of your use of the website. We do not sell and will not divulge your personal contact information to third parties other than as specified in this Privacy Policy without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime.